Automotive Technician Wanted - Minneapolis, Minnesota

Ford Team Technical Hotline Specialist

Company Type:	Technical Support Provider
Start Date:	Immediate

[...], a Solera owned company is hiring in our Ford Technical Hotline Department. We are looking for a career Ford Technician with 10 plus years’ experience. Master ASE certification with L1 will be required within 6 months of start (company paid) if not already certified. Excellent communication skills and strong diagnostic mindset are a must. This position allows a highly qualified technician to use existing skills to continue trouble shooting cars, light and medium trucks, and PHEV/EV vehicles without risk of injury and high tool costs. Diagnosis is done by phone, email, chat, or web for our customers in North America and all necessary equipment and software is paid for and provided by the company. Strong driveability, electrical, emissions, general diagnostic, ABS/TCS/BAS, diesel fuel injection, aftertreatment system, ADAS, and PHEV/EV skills and system familiarity are a must. Typing (assistance can be provided) and Microsoft based software skills will also be required for documentation and to write diagnostic tips and strategies for our award winning Direct Hit website. We have an excellent benefits plan, competitive pay (hourly plus bonus), paid Holidays, and paid training. Hours of the hotline are 7AM - 7 PM Central Time , candidate must be available to work an 8 hour shift during our open hours Monday-Friday. No flat rate or warranty work. Company paid training opportunities available. This position is a remote/work from home career, reliable internet service and a quiet place to work necessary.

Requirements

Carlines

Ford/Lincoln/Mercury

Certifications / Qualifications

ASE Master Certification
ASE L1 Certification
ASE L2 (Diesel Diagnostics) Certification
ASE other certification
Factory/Manufacturer Certification
Other automotive certification

10+ years Engine Performance / Driveability Analysis & Repair

10+ years Diesel Engine Performance / Driveability Analysis & Repair

10+ years Engine Mechanical Analysis & Repair

10+ years Diesel Engine Mechanical Analysis & Repair

10+ years Chassis / Suspension / Alignment Analysis & Repair

10+ years Transmission / Transaxle Analysis & Repair

10+ years HVAC Analysis & Repair

10+ years Drivetrain / Driveline Analysis & Repair

10+ years Electrical / Electronic Analysis & Repair

10+ years Braking System Analysis & Repair

3+ years Light Duty Hybrid / Electric Vehicle Analysis & Repair

Hours

Monday	7:00AM - 7:00PM
Tuesday	7:00AM - 7:00PM
Wednesday	7:00AM - 7:00PM
Thursday	7:00AM - 7:00PM
Friday	7:00AM - 7:00PM

Location

1000 Boone Ave. N., Minneapolis, Minnesota

Job last updated Jul 7, 2023.

TechnicianMinneapolis, Minnesota

Ford Team Technical Hotline Specialist

Requirements

Hours

Technician
Minneapolis, Minnesota