Actively Looking for Manager/Service Advisor jobs and is willing to relocate for the right position.
Experienced and versatile professional with strong customer service skills, management experience, a desire to contribute to meeting the organization's goals, and the following abilities:
● Experience utilizing repair information system
● Able to utilize labor guides for proper billing
● Experienced in prioritizing shop workflow
● Ability to work well and collaborate with technicians and other employees
● Prioritize, recommend and sell services and products based on customers needs and service recommendation
● Maintain a neat, clean and organized work area
● Recommend, implement and enforce company policies
● Familiar and comfortable using Microsoft Office & similar programs
Tools and Equipment
The tools I bring are passion & desire to achieve and maintain a successful work environment.
The tools I would like to see in a shop are modern, up to date and in excellent working condition with an employer that is not afraid to invest into the well being of the facility.
Oversee sales and shop performance
Creating new relations with clientele
Responsible for store image and marketing
Expanded and focused stores service ability to increase total sales and profitability at a rate of 10% yearly since 2008 and 25% through 2014
Helped introduce presence of established store increasing customer count by an average of 20 cars a month through 2014
Helped implement employee policies to maintain efficiency and quality
Keep showroom clean and displays up to date
Make product and service recommendations based on customers needs
Implemented weekly inventory line counts to reduce losses, reduce overhead and increase efficiency
Manager Of Tire Sales
Completed Bridgestone Americas management courses
Consistently met or exceeded tire sales goals
Maintained inventory, product ordering and stock levels
Collected accounts receivables and kept payables current
Writing service and communicating with service manager
Promoted to Assistant Store Manager in Santa Maria, California within 1 year of employment
Promoted to Store Manager in Reseda, California within 2 years
Profile last updated Jan 18, 2016.