ZoneAlarm Pro can cause problems when viewing certain areas of iATN, depending on how tight your security and privacy settings are. This page will show you how to configure it to allow you to browse iATN unhindered, while not changing your security settings for any other internet sites. Please review our Privacy Policy if you are concerned about these changes.

Note that these changes pertain to ZoneAlarm Pro 3.0 or above, which we highly recommend.

1. Open up ZoneAlarm's configuration window by double-clicking on its icon in your taskbar. Click on the "Privacy" tab (usually on the bottom/left side of the window). You should see a window similar to the one below. Then click on the "Site List" tab, as indicated by the red arrow:
   
   
   
   
2. Now you should see a window like the one below. (Your window might have several domains already listed in the table below ... those are sites you've visited recently.) You want to click the "Add" button indicated by the red arrow:
   
   
   
   
3. A window like the one below will pop up. Enter "members.iatn.net" in the text field, and press OK.
   
   
   
   
4. Press the "Add" button again, and this time enter "iatn.net," and press OK. Now your site list should look something like the window below. Again, your site list may actually have other domains listed, but you should now see iatn.net and members.iatn.net in the list as well. Notice that those two domains have a pencil icon in the "Edited" column -- this means they will be saved in your site list. Any rows without those icons will be erased when ZoneAlarm restarts.
   
   
   
   
5. Now right-click on the iatn.net row, and select "Options" from the popup menu. You will see a window like the one below. Adjust the checkboxes so that they match the ones below, especially being sure to turn off the checkbox indicated by the red arrow. Then select the "Ad Blocking" tab indicated by the green arrow.
   
   
   
   
6. You should now see a window like the one below. You will want to configure your settings to match those below (disabling the checkboxes in the "Ad to Block" section). This is necessary to avoid certain pages and links on iATN from disappearing or appearing "blank." Once you've made these changes, press the OK button.
   
   
   
   
7. Now go back to step 5 and perform the same steps for "members.iatn.net" instead of "iatn.net."

When that is all finished, you will have configured ZoneAlarm Pro to avoid any known problems using iATN, without altering any of your security settings for other sites on the internet. If you have questions about your privacy on iATN, please read our Privacy Policy.

You can now return to the Security Help page, or to the main Help section.

If you have any questions, please contact iATN Support.