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International Automotive Technicians Network
Re: What IS overcharging, ripping off ?
Posted to Open Discussion Forum on 1/1/1999

Here's how I rip em:

Customer calls about his overheating car at 4:30 xmas eve. He asks can we flush and fill and I say yes, on Monday. He tells me the radiator is looking slushy, I agree to put it in the shop over the weekend to defrost. On the way to drivi... Login to read more.