Passively Looking for Service Advisor/Technician jobs and is willing to relocate for the right position.
**I am relocating to Phoenix Arizona in the fall of this year 2015.
I have extensive technical understanding of most automotive systems as well as the repair of them. Communicating directly with the customer is also a strong suit of mine. Working at a Mercedes Dealership and owning my own shop has taught me the value of a happy and informed customer. An honest working relationship with clients is the key to high service sales and client retention. The liaison between customer and service shop is crucial. I thrive on both the technical and the personal. Clients so badly want to trust "their" shop and therefore spend their money. It is then a enjoyable and beneficial experience for all.
From my first Porsche 914 in 1979 to my Ferrari 308GTS today and all the others in between, I have really enjoyed the automotive environment. These cars are so thrilling but complex. A successful shop needs to understand these complexities and handle the clients like family or friends. You will not be disappointed with what I have to offer. Thank you.
Tools and Equipment
Married 30 Years to my Wife
4 Grown Children
Associate Degree from the University of Minnesota
Automotive Degree from Minneapolis Technical College
ASE Master Technician
5 years Independent Shop Experience
5 Years Mercedes Benz Dealership Service Department as technician and then service adviser
30 Years Collecting-Servicing-Enjoying Imports
22 Years Owner/Operator specialty leather/vinyl repair
4 Years Owner/Operator Private Import Repair Shop
Assistant Service Manager
Starting out as a line technician, I advanced to Assistant service manager/Adviser in this small 2 line dealership. My duties included;
Opening the Dealership every morning
Assigning work to the technicians
Greet clients and open repair orders
Confer with technicians re: repairs
Up-sell/advise customer about their cars needs
Coordinate with parts personnel and service personnel pick-up and delivery of parts and client cars
Profile last updated Mar 31, 2015.