2016 Master Elite Plus Kia Certified Technician performing bumper to bumper mechanical and electrical repairs on Kia vehicles, specialist in electrical repairs. Electrical specialist, pre-owned vehicle reconditioning, assist with shop quality control and parts department.

Chrysler University FCA Level 1 Certified Technician for full line Chrysler, Ram, Dodge and Jeep cars and trucks recall repair and service. Wi Tech electrical service and diagnosis, new vehicle prep, pre owned vehicle reconditioning.

Managed Pre-owned vehicle reconditioning and processing for resale at a multi-line dealership. Performed daily repair order write ups and accounting, over saw inspections, estimates, supervised in house and sublet repairs, monitored facility efficiency, quality and cost control.

Service Manager at growing Hyundai-Equus dealership. Improved dealer performance with Hyundai warranty policies and compliance. Implemented policies to increase Customer Satisfaction Index. Responsible for technician productivity, training and quality repairs. Supervised Advisors and Cashiers’ customer service and performance. Improved customer relations, customer satisfaction and supported Hyundai product brand image. Maintained facility operation in compliance with OSHA and state laws. Worked with ADP systems, created marketing and service maintenance packaging for improved profitability. Experience with Xtime service CRM

Technician at Hyundai and used vehicle facilities. Performed electrical system troubleshooting, gas engine and transmission drivability, used vehicle reconditioning, clutch service, transmission R&R, major engine repairs, general maintenance, A/C service and accessory installation. Provided customer service assisting service advisors, experience with Parts inventory, billing and sales, worked with Reynolds & Reynolds system. IT support and shop equipment maintenance. Trained service personel for shop and service drive.

Technician at high volume Domestic dealership. Five years of electronic 7.3L diesel drivability service and repair. Responsible for rear axle diagnosis and repair. Experience with Computer Control system drivability and tune-up, complete A/C service and installation, electrical troubleshooting, brake service, suspension repairs and alignment

Participated in reorganization of high volume, multi-vehicle line dealership. Performed shop foreman duties, supervised personnel, improved shop equipment and quality controls. Specialist in A/C service, front end repairs, alignments, suspension and brakes. Responsible for Anti-lock brake diagnosis and repair.

Technician at multi-vehicle line dealership. Performed lubrication service, alignments, brake service, electrical, suspension and steering repairs, tire service, A/C service. Experience with rapid management changes.

Technician at Five-Star Service Quality Award winning dealership. Experience with domestic and import vehicles, light duty trucks and motor homes. Performed general repairs, A/C service work, electrical service, transfer case repairs.

Participated in the Automotive Apprenticeship Program, of the International Association of Machinist and Aerospace Workers, at high volume import dealership. Experience with service maintenance , brake, alignment, tire service, California Smog Check and repairs, electrical repairs, A/C service and installations, body water leak diagnosis, used car reconditioning.

Technician at small import dealership. Performed California Smog Checks as licensed Inspector and Technician, used car reconditioning, accessory installations, brake service, alignment, new car prep