I am a skilled Maintenance/ Repair Technician with 9 years experience in:
Customer Service: Interacting with customers in an approachable way and conveying the importance of repair and maintenance tasks so as to build value in the eyes of the customer and ensure repeat business.
Electrical: Extremely proficient in diagnosis and repair of DC circuitry, wiring, and equipment.
Mechanical: Expert-level knowledge of mechanical troubleshooting, diagnosis, repair, and operational principles.
Hydraulic: Diagnosis and repair of hydraulic circuits, pumps, valves, and actuators.
HVAC: Troubleshooting, diagnosis, maintenance, and repair of heating and cooling systems and their components.
Diagnostic: Very skilled in using systems-based diagnostic approaches to efficiently and accurately gather necessary data and isolate the cause of concern.
Time Management: Efficiently manage workflow, diagnostic, and repair time in order to maximize customer satisfaction and profitability.
Resource Management: Maximize efficiency through skill in utilizing available resources such as repair information, professional peer networks, and manufacturer data and publications.
Parts and Pricing: Determining accurate estimates of the total labor and parts costs involved in making a repair, taking into account variables such as required special tooling and parts availability.
Vendor Relations: Building working relationships with vendors and suppliers in order to secure the best possible pricing and supply chain dynamics.