Greet drivers and customers. Make repair plans for trucks. Purchase parts needed for repairs. Arrange roadside assistance and service calls. Ensure parts and tires are accounted for. Enforce safety protocols.

Communicate with customers from arrival to departure. Schedule repair work. Assign work to technicians based on their skill level. Maintain high quality in repairs. Provide technical support for mechanics and customers. Monitor productivity and sales reports. Process work orders. Support technician’s training and certification programs.

Oversee service and repairs on enrolled trucks. Negotiate parts and labor pricing with repair facilities. Contact customers to advise maintenance issues. Recommend and authorize maintenance services to repair facilities. Review repair requests to ensure proper application. Issue purchase orders and process for payment. Provide technical support to internal and external customers. Represent our brand online and at trade shows.

• Selected as founding member of Truck Resource Team. Joined Million Dollar Club. Received multiple Golden Wrench Awards and Recognition Coins.

• I routinely: Exceed our productivity, value and quality metrics. Facilitate and lead training classes for coworkers. Aid co-workers in attaining additional ASE certifications.

Repair and maintain a fleet of cars, shuttle buses, car haulers and medium-duty trucks. Manage parts inventory and diagnostic equipment. Perform roadside assistance. Resident locksmith.

Perform preventive maintenance and light repairs. Work cash register and perform other tasks as needed.

Diagnose and repair fleet of cars, trucks and pieces of equipment.

Primary technician for alignment inspections and adjustments. Perform oil changes, suspension and tire work.

Ranken is the premier technical school in this area. The experience was intense and further fueled my passion for this field.