Anatoliy Lobasyuk Technician at Hawthorne Auto Clinic Inc.
Great Tool, works awesome, works flawlessly until warranty expired and switch failed. Bought a new switch failed again with in 2 months. Trying to warranty the second switch. But I don't think they will warranty it. One fault this impact still uses brushes and maybe Ingersoll Rand should have 5 year warranty like Milwaukee does, just my opinion.
Dennis Rivas Manager/Parts Specialist at Dennis Rivas
Exact same thing happened to me with the switch. Installed second and failed again in a few weeks. Definitely one of the most powerful battery powered impacts i have tried. But just disappointed with breakdowns.