I went thru the same thing. I also got the impression that they did not stock much of anything. their warranty , service and parts are junk. I got pay-pal involved and finally got my money back. Avoid this firm. It's some sort of scam.
(iATN Note: At the time of review, this product was titled "Reman ECUEngine Computer PCM ECM ECU Programmed/Updated by Flagship One Inc.").