ServiceIntelligence CRM is an integrated marketing & sales solution. The mechanical service and repair history for a repair shop is processed in order to determine each vehicle's service needs. This method tracks the life-cycle of each individual service, based on each vehicle's history, rather than mileage-driven major service alerts.
ServiceIntelligence consists of website landing pages and calls-to-action, such as appointment requests, reviews, vehicle-specific service reminders, thank-yous, declined work follow-ups, appointment reminders, and newsletters. Productivity tools include lube-sticker printing, one-click scheduling, two-way texting, emails and postcards.