SocialCRM by Mitchell 1

Category

Marketing & Customer Relations

Timeline

2005 – Present

More Info

Product Website

SocialCRM is a shop marketing service for customer acquisition and retention.

Service features include:

· Personalized Marketing Support

· Management System Integration

· Reputation Management

· Email Matching Service

· OEM Scheduled Service Reminder Emails

· Automatic Customer Reviews and Automated Alerts

· Recurring Targeted Email Campaigns

· Email Blast Campaigns

· Thank-You Emails

· Consumer Vehicle Service History Website

· Consumer Reviews Distribution

· Search Engine Friendly Review Content

· Facebook and Social Media Content Management

· Customer Review and Email Collection Via Phone Survey

· Extensive Business Results Reporting

· Low Score Diagnostics Review Survey

· Appointment Calendar Reminder Emails

· Message Pro – ProPack (Optional)

· Website Service (Optional)

Category

Marketing & Customer Relations

Timeline

2005 – Present

More Info

Product Website

Product Reviews

Tim Robinson Owner/Technician at RMW Automotive LLC

Expensive and the worst customer service I have experienced from any of the CRM company's I have used in the least 6 years. There is no transparency as to what gets sent to clients or when. They use a dashboard for after the fact contact. Lazy account managers with not much insight or creativity to our industry.

SocialCRM<div class="star-rating rating-xs"><div class="rating-container rating-gly-star" data-content=""><div class="rating-stars" data-content="" style="width: 100%;"></div></div></div> Mitchell 1

Product Reviews

SocialCRM
Mitchell 1