Good tool--had to change the laptop and misplaced the software cd--hard to get a copy from anywhere--customer service not very helpful.
Jeffrey with ATS Escan saw my comments and called me. He remoted in to my laptop and walked me through the download. Tried it on a vehicle and found out that I had my drivers for usb needed to be updated since it was having problems. This was a problem with my laptop and had nothing to do with the Escan softw
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