I started to try them out and when they faxed me the paper work I went with my gut and said BS .If you have enough faith in your product let me try it for free,it's not like it cost them anything for us to try it. If I were them I would have them insist we receive some kind of training, maybe 30 minutes worth.They let us try it, no contract.Having said that Alldata is not making me happy right now.