ProDemand Mitchell 1
ProDemand
Product Reviews
Absolutely despicable! how can a company go down hill so quickly.... they make all the money in the world... and us shop owners pay it... I have never once been able to log in, and the first wo weeks i had it, it was set up for class a and b trucks... all the saleman wan is a nice commision, they dont give any cares about you and your business! not to mention snap on owns them now... its only gotten worse since the take over, in my opinion. the
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Good luck getting them on the phone. I am starting to think they are going out of business! 20-year customer and its beyond horrible compared to what the company was in the past.
A couple of months ago I received a bill from a previous year. Very strange, so I made four different attempts on 4 different days to reach customer service. I had paid the related monthly invoice on time and had the cancelled check. I was on hold each time from 20 minutes up to one hour. Never reached a single person. What a joke. Customer service, at least in accounts receivable is a joke. I even called the sales line. Told that person the stor
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