Mitchell 1 Manager SE Reviews
Adam Marthis Technician/Owner at Twin Cities Transmission
We downloaded this in October called to cancel 15 days later within the 30-day window, 5 months later they are still in review and billing me $300 a month. I've sat on hold for hours at the time waiting to get through (currently at 1hr 6 min). When you get through, they say I completely understand but it has been submitted for review there is nothing I can do someone SHOULD contact you. I'm a 30-year Mitchell and Snap On customer if I ever get th
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Joshua Thomas Owner at Coeur d'Alene Auto Care
Have been using them for 23 years. Very easy system to use and the reports are excellent. Online ordering is simple and the writing process is easy. Only thing I would fix is the tablet program. We added bolt on for text and digital inspections.
Kyle Northrop Owner/Technician at Helena Import Repair
I used this program for 2-3 years, while it was decent to get started it lacked in many ways. They make you sign a contract which renews if you make any changes to the program (adding CRM,texting, etc) The system is a legacy system at best. Think 90's tech here. I made do with it as I don't like change. One day I had several unauthorized charges on my business credit card. I had to get a new card/number, etc.. In my busy day to day I guess I didn
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