R.O. Writer by Progressive Automotive Systems

Category

Shop Management

Timeline

1989 – Present

More Info

Product Website

R.O. Writer is an automotive shop management software program.

Product Features:

Service Writing: Job based repair orders and estimates, schedule work orders and future maintenance and accept various payment options. Vehicle history, bar code scanning, mulit-user capability and Carfax QuickVIN look up.

Time Management: Appointment calendar, email reminders, technician efficiency and time clock.

Inventory Management: Inventory control, parts matrix by supplier, interface with Worldpac, Napa, AC Delco, Epicor Part Expert, AConneX, and interface with labor guides.

Business Management: Reports by daily, weekly or monthly date, work in progress summary, management analyzer, smart pricing, parts matrix, labor matrix, Smart eCAT parts acquisition system, Alldata iShop integration, electronic phone book integration, address book, oil sticker printing (with additional hardware) and word processor.

Accounting & Profitability: Accounts payable and receivable tools, interface to QuickBooks, Sage or other accounting software, gross profit margin and parts profit margin control, warnings and analysis, smart labor pricing, and electronic cash drawer interface.

Training and support: Initial staff training, webinars, 2 day boot camps, basic workshops and advanced workshops.

Category

Shop Management

Timeline

1989 – Present

More Info

Product Website

Product Reviews

Norm Spurgeon Owner at Norm's Auto Repair

I would have to mirror the comments stated by Danny from Canyon Automotive. We changed from NAPA TRACS and have had RO Writer for 12 years. We changed because TRACS was NAPA specific and RO Writer was supposed to handle any supplier. We've have had numerous crashes, updates, system upgrades, replaced all of our computers twice, replaced our network switches, had RO Writer support remote in many, many, many times, have spoken directly with the he Read more...

Denny Mandeville Owner at Canyon Automotive

We have had this shop management program for over four years. It is just like that kid in high school- it has a lot of potential, but it is just not stable. This last year, especially, has been a nightmare. As we have gotten comfortable and tried to use its capabilities we have found flaws support never heard of. In daily, normal use, it just randomly freezes or crashes- lots and lots and lots of crashes- have to reboot. They have two tiers of s Read more...

R.O. Writer<div class="star-rating rating-xs"><div class="rating-container rating-gly-star" data-content=""><div class="rating-stars" data-content="" style="width: 100%;"></div></div></div> Progressive Automotive Systems

Product Reviews

R.O. Writer
Progressive Automotive Systems