R.O. Writer is an automotive shop management software program.
Service Writing: Job based repair orders and estimates, schedule work orders and future maintenance and accept various payment options. Vehicle history, bar code scanning, mulit-user capability and Carfax QuickVIN look up.
Inventory Management: Inventory control, parts matrix by supplier, interface with Worldpac, Napa, AC Delco, Epicor Part Expert, AConneX, and interface with labor guides.
Business Management: Reports by daily, weekly or monthly date, work in progress summary, management analyzer, smart pricing, parts matrix, labor matrix, Smart eCAT parts acquisition system, Alldata iShop integration, electronic phone book integration, address book, oil sticker printing (with additional hardware) and word processor.
Accounting & Profitability: Accounts payable and receivable tools, interface to QuickBooks, Sage or other accounting software, gross profit margin and parts profit margin control, warnings and analysis, smart labor pricing, and electronic cash drawer interface.
Training and support: Initial staff training, webinars, 2 day boot camps, basic workshops and advanced workshops.