Identifix is an automotive service and repair information resource provided through Direct-Hit. Direct-Hit contains diagnostic short-cut tests and confirmed fix procedures which are created from millions of calls to our Repair Hotline. Fixes are collected from over 100,000 technicians in the field and validated by our own ASE Master Carline Specialists.
The Identifix Repair Hotline that is staffed by over 45 OE factory-trained ASE Master, L1 Carline Specialists, has collectively taken millions of calls on all kinds of unique vehicle issues. Something that may be new to you, they may have seen before and have already done the legwork. It's not a silver bullet. Moreover, a friendly team of master technicians dedicated to working with you to find your fix, saving you time and frustration.
The Repair Hotline is organized into five Carline teams: GM, Chrysler, Ford, European, and Asian. Therefore, you're always speaking with an expert on your particular vehicle.
IDENTIFIX is an Industry Sponsor of iATN.