Average Rating
Eric Orta Technician at A To Z
Flag Ship 1 I have purchased a few pcms with great result no issues . The last one was for a 08 Nissan Versa 1.8l I had to send it back 4 times including the old pcm so they can clone it and no good results I will put a salvage yard pcm before I deal with them again and their customer service is horrible I don't recommend it to anyone 👎Zero is really the rating they have earned this is what it is
Jeff Snyder Owner/Technician at Integrity Auto Care
Ditto all the other reviews. Deplorable cust. service. No reply to emails or phone messages. Ridiculously long wait to get the ECM that had to be returned due to having a problem. The second one came quicker, but what a hassle to get it resolved. Vehicle finally worked ok. I won't buy from them again.
Stephen Pirritano Owner/Technician at C & G Auto Repair Inc.
I would give them a zero star if I could. Same story as others ordered they said no problem we have it 7 days . Waited, called no response, e mail no response, finally I just back charged them. PayPal refunded money in less than a week. I dont understand these outfits, they dont want to lose a sale but their lies and poor service just drive you away. Its getting ruff at there for PCM's these companies just make it worse.
Kelly Garvey Technician/Technical Information Specialist at Kelly Garvey
Just to be fair, FS1 has been pushing to take over a fair chink of the reman ECU market, and as a result, for certain numbers they may end up being the only game in town. I found this on multiple occasions with some Powerstroke PCMs that have been obsolete for a decade, Cardone said none in stock, Ford dealer parts room laughed, but FS1 had them. We ordered 3 ECMs from them specifically because they had it when nobody else did. 2 of them were Read more...
Mike Payne Owner at Precision Automotive Service
jumped in that boat back in january for a pcm on a mazda tribute. finally received it 6 wks later after i tried to cancel the order. it was plug and play but misfired on 2 cylinders. determined misfire to be bad driver in pcm. trying to contact the company is a nightmare. contacted my bank to have charge reversed and learned that in banking there is a 120 day window for remedy like that and i had exceeded that. the only thing that saved me Read more...
Matt Griffin Owner/Technician at Griffs Automotive
Same as stated from other purchasers...They are lazy, have no idea what they are doing. Never ever ever ever order from them.
Terry Closson Technician at Daves Auto
had major problem with flag ship one, BEWARE OF FLAG SHIP ONE they are hard to deal with, poor communications
Bryan Brickson Owner at Kent Auto Repair
Same thing, it was defective. I had to send it back. 2 or 3 weeks past I had to buy a different one from a different supplier so I could give the customer their vehicle. I never got a refund. This was in the fall of 2018, I ran across these 6 other reviews.
Scott Carter Technician/Service Advisor at Imports Unlimited
DO NOT BUY from Flagship ONE!!!!!!!!!!!!!!!!! We purchased PCM , Salesperson gave a different number based on "their" software, supposed to be plug and play. It plugged, it did not play. We could communicate with module but could not Crank. It's been over three weeks unresolved. Won't answer phone. Passed to voicemail too many times.
James Heaney Owner at Mid-Valley Auto & Truck Repair
Flagship one ecms are junk and customer service is worse. Waste of time and money DO NOT DEAL WITH THEM!! Similar experience as others.

(iATN Note: At the time of review, this product was titled "Reman ECUEngine Computer PCM ECM ECU Programmed/Updated by Flagship One Inc.").