Average Rating
Richard Merriman Manager at Rick's Advantech Auto Repair
This is the only tool in the shop that could even make a connection with Porsche and most of the Jaguars. Tech support was very helpful. I had a ton of problems at one point until I realized the USB cord was going bad. The tech support guys sent me a free new one that was longer and much better quality. It has worked great since. I am going to invest the extra $ soon for the wifi plug. That should be the only one they sell now days!

I bo Read more...
William Dean Technician at William Dean
we had this tool at CarMax ,it was the worst scan tool I have ever used!The company spent a ton of money put them in each store.I had advised against buying it.The thing just collected dust.
Lali Saran Technician at A+ Auto Service Center
Bought this tool wore sever scan tool...It will not connect to ISO band properly will freeze. . Connected to see live data on Mazda and will go to Zero values on data automatically like it have been disconnected and you have to restart whole application from scratch and re select all the pids you was working before it goes to shut mode every two minutes . Wont connect to HYBRIDS ...they will blame you or vehicle and if you tell them hey I Borro Read more...
Lee Rodgers Owner/Technician at Chattooga Car Care LLC
I have had this scan tool since 2009 and I am very happy with it. It is very helpful with BMW , Mercedes, domestic and Asian. It is weak with Nissan and Volvo but as we know one tool can't have it all. I have been able to bail out other shops that have snap-on scan tools frequently. The new wifi is great also. I feel it is the best bang for your buck for the small shop owner like myself. Since it is laptop based it does not become obsolete and no Read more...

(iATN Note: At the time of review, this product was titled "ScanTool by AutoEnginuity").
Duong Nguyen Owner/Technician at Wing Auto Shop
Mediocre, almost never connected to the vehicle, support blaming on user and agitated when told that user has no connection problem with other cheap, generic tool. And I paid for the pro version, updating, got another connector, same s--t. Waste of time and money. Should have none of the star at all.

(iATN Note: At the time of review, this product was titled "ScanTool by AutoEnginuity").
Chris Romanin Owner/Technician at Gerrys Car Care/ACM Crash Data Recovery
Total waste of money.Lots of promises no delivery. They are the reason I started to buy factory tools, so I guess I should thank them.Too bad I cant give them no stars.

(iATN Note: At the time of review, this product was titled "ScanTool by AutoEnginuity").
Leonard Osborne Shop Foreman at Brake Masters #167
I have had my AutoEnginuity since 2011. Only domestic/ Asian so I can't speak on the Euro side. It is not a high dollar scan tool so I don't expect everything my factory tools will do. Mode 6 definitions are great. I don't have to go looking for them elsewhere. It has some issues but I have never had a problem with costumer service. Email a question even on a sunday and usually have an answer by Monday. Price was very reasonable and updates ar Read more...

(iATN Note: At the time of review, this product was titled "ScanTool by AutoEnginuity").
Bill Hamilton Owner/Technician at Bill's Auto Repair
Had a bad experience with the scan tool in terms of unreliable data and customer service. When I had issues they did not want to take action to correct the poor operation of the tool and would rather put the blame on the user. I gave it away. It is a DIY scanner at best. I now have a maxidas as my back up to my factory tools. It blows the doors off of the auto enginuity in every way.

(iATN Note: At the time of review, this product was titled "ScanTool by AutoEnginuity").
Phil Sutton Technician/Owner at Nor Cal Automotive
I've used "Auto Enginuity" for about 8 years now, other than my hand held scanner it is the only scanner that i have with enhanced capabilities. As many have said, when it works, it is great! However i have had many a time when the thing would not communicate with certain vehicles or modules for no apparent reason and most recently in trying to reset an Audi gauge cluster oil maintenance light (Which can only be reset with a computer 2014 model Read more...

(iATN Note: At the time of review, this product was titled "ScanTool by AutoEnginuity").
Tom Paparounis Technician at Alban Cat
I have nothing good to say about this tool. I purchased it in good faith about ten years ago, spent more time trying to get it to work properly than actually benefitting from having the tool. Support was terrible. I bought it and at that time, I understood that it would always be supported unlike other similar tools that were available at that time. Well, frustrated enough, I was finally told that if I wanted, I could purchase the new version at Read more...

(iATN Note: At the time of review, this product was titled "ScanTool by AutoEnginuity").