ProDemand
Mitchell 1
- Dmitry Tepelboym, Technician at Tolker Auto Service
Don't use this company!!! they are very expensive and not customer friendly. They will stick you with contract and overcharge you !!!!!
Verus Pro
Snap-on
- Edward Gonzalez, Technician at Ed Gonzalez
all snap on scanners are over priced and can not do what many others can . I opted for an altel maxsys elite. comes with the j2534 and 2 years free update. can do many initiations on replacement modules and alot of bmw programming. good size screen and can do some upload/download program replacements. all for 2500$. updates if kept for more than 2 years is 850$. also supplied tech help - has some issue with vw key program and they helped me fi
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Verus Pro
Snap-on
- Steve Guest, Technician at Workshop foreman,Golds Garages
I purchased a verus edge and I am not happy with it at all, I’ve had an EML on a vehicle illuminated yet the scanner says no codes ??? but trying other scan tools the code was there, I’ve had a Nissan where it wouldn’t read the engine computer yet if you did a full code scan it was there, I’ve also had it give me the run around with an SRS problem which it said was the drivers airbag and it turned out to be the passenger airbag, this is really no
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Ditto all the other reviews. Deplorable cust. service. No reply to emails or phone messages. Ridiculously long wait to get the ECM that had to be returned due to having a problem. The second one came quicker, but what a hassle to get it resolved. Vehicle finally worked ok. I won't buy from them again.
I would give them a zero star if I could. Same story as others ordered they said no problem we have it 7 days . Waited, called no response, e mail no response, finally I just back charged them. PayPal refunded money in less than a week. I dont understand these outfits, they dont want to lose a sale but their lies and poor service just drive you away. Its getting ruff at there for PCM's these companies just make it worse.
jumped in that boat back in january for a pcm on a mazda tribute. finally received it 6 wks later after i tried to cancel the order. it was plug and play but misfired on 2 cylinders. determined misfire to be bad driver in pcm. trying to contact the company is a nightmare. contacted my bank to have charge reversed and learned that in banking there is a 120 day window for remedy like that and i had exceeded that. the only thing that saved me
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Same as stated from other purchasers...They are lazy, have no idea what they are doing. Never ever ever ever order from them.
Repair Writer 4.5
SDR Software
- Lee Lizarraga, Owner/Manager at ABC Auto Care
Repair Writer 4.5 and it's successor 5.0 are an awesome point of sale software. Used it for over 15 years and it has grown and updated very nicely. may be the easiest to use of all the POS systems out there. I've been incredibly happy with it for eons now. I know it's easy for people to say "mine is the best" so let me tell you why I'm qualified to opine on this one. I've tried Mitchel 1, Protractor, I've seen how my peers RO writer works and gu
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had major problem with flag ship one, BEWARE OF FLAG SHIP ONE they are hard to deal with, poor communications
Giotto ScanTool
AutoEnginuity
- Stephen Andersen, Owner/Shop Foreman at Lees auto repair
Its an absolute nightmare. I would only recommend this tool if it was priced at about $250. The amount of money they charge for incomplete software is crazy. From day one its been nothing but problems and false advertising. Doesn't do 60% of the things they advertise. When you call im for help a 2005 is an "vintage car" and may not be supported. Mobile is a joke. I just wish I could get a refund for this thing. Its no wonder all my owner friends
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