Latest Reviews iATN Auto Pro Reviews
ProDemand
Mitchell 1
- Adam Marthis, Technician/Owner at Twin Cities Transmission
I also had a billing issue when they did an update in October 2025 where their software just randomly billed me over and over. They were aware of the problem when we called at said it would be fixed the next billing month 5 month later they are still reviewing it with no resolution. The people that you get to in customer service after you spend literally hours on hold waiting for someone to pick up are so nice and so patient, but you can just hea
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Manager SE
Mitchell 1
- Adam Marthis, Technician/Owner at Twin Cities Transmission
We downloaded this in October called to cancel 15 days later within the 30-day window, 5 months later they are still in review and billing me $300 a month. I've sat on hold for hours at the time waiting to get through (currently at 1hr 6 min). When you get through, they say I completely understand but it has been submitted for review there is nothing I can do someone SHOULD contact you. I'm a 30-year Mitchell and Snap On customer if I ever get th
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ProDemand
Mitchell 1
- Max Mahathy, Owner at Max's Auto Electric
I have been using Mitchell for over 20 years. It has gone downhill over the last ten years. Lots of information is unavailable. The majority of the hyperlinks on the wiring diagrams do not work. I currently have a billing issue and after two hours on hold with customer service my issue was not resolved. I am waiting for a call back but it has been over 48 hours now. It’s too expensive to be the total trash heap that it is. I’ve had enough. I reco
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ProDemand
Mitchell 1
- Chauster Bolinski, Technician at Dee's Auto Repair, Inc.
It so hard to find info. Even their employees could not find them and have to to ask their expert. Each week , i have to call them an average of 30 times to find info. It waste so much of our time. Their display is so hard to look at and so confusing, it worst than alldata. Their display is so smallllllllllll to read them. They dont offer real world pictures of parts location. I have to take pictures and post on it. The only thing i like is th
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PRO
ALLDATA
- Chauster Bolinski, Technician at Dee's Auto Repair, Inc.
I post pictures of part location that they don t have and they delete them. Especiallly old vehicles and brand new vehicles.. To make matte worst, they dont open saturday to get info. Their print is so smalllllllll to see them.. On their invoices., they dont offer more space to type on invoices when we have big repair jobs . Most of their employees are not well trained or not a mechanic.they send me wrong info. Their ceo is worthless and not
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AutoLeap
AutoLeap
- James Bowers, Owner at Bowers Diesel & Auto Repair
Garbage! Be very aware of any company that does not give you a trial run with their program and jumps you into a contract!!! I fell for their little ploy and was advised by my sales person "If we are not a good fit, we will work with you and let you out of the contract." I gave this company multiple opportunity to fix the issues I was having, and after about the 4-5 time I advised them this isn't working out. I was then advised "Sorry, but you si
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ProDemand
Mitchell 1
- Aaron Adkins, Owner at Adkins Mobile Mechanics llc
I tried pro demand a year ago when I started my business and yes, terrible terrible terrible! Nothing but one problem after another with access! I got the feeling they didn't want my business because I didn't have a shop because I'm a 100% Mobile Mechanic. I had nothing but trouble for about 3 months and I finally left for all data and couldn't be happier
ProDemand
Mitchell 1
- Eric Obrochta, Owner at South Main Auto Repair
Company is a train wreck. It's what you'd expect with anything Snap-On dips their fingers in. Poor customer service and even worse service info. Definitely do not waste your money with them.
Snap On MTTL900
Checkit LLC
- Jimmy Hensley, Technician/Shop Foreman at Preston Auto Service
Thank you sir tttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt this so stupid